Please use this tool for newer Windows mobile phones and Android phones that return "not found" via regular rogers database such as:

Nokia Lumia 920

Nokia Lumia 710

Nokia Lumia 900

Samsung Ativ S

Samsung Galaxy Note i717r

Samsung Galaxy Rugby GT-S5690r

Samsung Galaxy Note II SGH-i317r

Samsung Galaxy Rugby GT-S5690r

Sony Ericsson Xperia Ion

Sony Ericsson Xperia S LT26a

Sony Ericsson Xperia U ST25a

*If your phone has the firmware version / baseband that is not supported, you may be required to downgrade the firmware in order to unlock.  No refunds are given if you have the non supported firmware version / baseband

Not supported: i317M VLBMA3, 4.1.2 (all Note 2)
Supported: I317M VLALJ2 4.1.1, 4.1.1 (all Note 2)