Please use this tool for newer Windows mobile phones and Android phones that return "not found" via regular rogers database such as:
Nokia Lumia 920
Nokia Lumia 710
Nokia Lumia 900
Samsung Ativ S
Samsung Galaxy Note i717r
Samsung Galaxy Rugby GT-S5690r
Samsung Galaxy Note II SGH-i317r
Samsung Galaxy Rugby GT-S5690r
Sony Ericsson Xperia Ion
Sony Ericsson Xperia S LT26a
Sony Ericsson Xperia U ST25a
*If your phone has the firmware version / baseband that is not supported, you may be required to downgrade the firmware in order to unlock. No refunds are given if you have the non supported firmware version / baseband
Not supported: i317M VLBMA3, 4.1.2 (all Note 2)
Supported: I317M VLALJ2 4.1.1, 4.1.1 (all Note 2)