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Blog - Motorola Not found service updates

Blog - Motorola Not found service updates

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Rules for Motorola Not found service


We want to inform once again all our customers and resellers about the processing way, times and terms of Motorola not found service.




Service short description:


Codes processing time - 3 -24 hours


Codes are delivered 8 and 16 digits


Supported ALL Motorola models from all Countries/networks


Q700 Sidekick and TMobile USD  Motorola also supported under same service




Note:  This is not the same DB2 service which is again being advertised in the market. Our service is 100% fast and reliable with 99% code found rate.
RULES for the service in case if you get wrong code: Rules are for everybody including resellers
 We remind you again that  Verizon locked motorola phones and the exact model MB860 Atrix from AT&T is supported by this service, BUT Refunds are not given for above mentioned phones if you get wrong code EVEN if IMEI is correct and correct video is provided.
There will be no exclusion on this for any customer/reseller
 For all other Motorola models we will refund in case of wrong code claim in the following cases:
1. Customer must provide Video showing IMEI number from * on the phone.
2. When entering the given code, customer MUST insert not accepted sim card and power on the phone which must ask for code on start up to prove that the counter is not blocked and the phone indeed is locked:
3. Many customers send video in which they are using hidden commands to make the phone to ask for code. In this case we will not review refund request. Customer must show that the phone is asking for code itself without forcing by hidden commands like    #073887*.
Sorry but these are the terms from our supplier


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